These items are proudly offered by Innovation Showroom LLC. If you have any questions about any of our products , our shipping guarantee, our terms and conditions or our return policy, please call us at 646-519-9170 or e-mail us at support@innovationshowroom.com and one of our customer service representatives will gladly assist you. To initiate a return, exchange or report a damage, please e-mail our Return & Exchange Department at: Returns@innovationshowroom.com Innovation Showroom LLC is proud to be an authorized partner of Haier America.